Post-Handover Support and Maintenance Training

Overview of the Course

The transition from project handover to operational readiness is critical to maintaining long-term asset performance and client satisfaction. Pertecnica Engineering’s Post-Handover Support and Maintenance Training equips professionals with the skills to develop effective maintenance plans, manage warranties, and provide ongoing support for EPC (Engineering, Procurement, and Construction) projects. This course focuses on the fundamentals of post-handover responsibilities, including maintenance scheduling, asset monitoring, and client support.

Course Modules

  1. Introduction to Post-Handover Support in EPC Projects
    • Overview of post-handover responsibilities and their importance
    • Defining the roles of support and maintenance teams post-handover
  2. Creating a Maintenance and Support Plan
    • Key elements of a comprehensive maintenance strategy
    • Scheduling preventative maintenance and ensuring resource availability
  3. Warranty and Service Level Agreement (SLA) Management
    • Understanding warranties, SLAs, and client obligations
    • Managing repair requests, replacements, and performance guarantees
  4. Asset Performance Monitoring and Maintenance Tools
    • Tools and techniques for tracking asset performance over time
    • Leveraging digital platforms and software for real-time monitoring
  5. Client Communication and Feedback Management
    • Establishing communication channels with clients for continuous support
    • Gathering feedback and responding to post-handover concerns
  6. Risk Management and Issue Resolution
    • Identifying potential maintenance issues and risks
    • Developing contingency plans and efficient troubleshooting techniques
  7. Workshop: Designing a Post-Handover Support Plan
    • Practical session on creating a customized post-handover plan
    • Case studies on effective maintenance strategies in EPC projects

Who Should Attend the Course

  • Maintenance Engineers and Facility Managers
  • Project Managers and Handover Coordinators in EPC projects
  • Asset Management and Quality Assurance Professionals
  • Client Relations and Support Teams
  • Operations and Maintenance Personnel

Why Choose Pertecnica?

Pertecnica Engineering offers industry-focused training that is tailored to the real-world demands of EPC projects. Our Post-Handover Support and Maintenance Training is developed by seasoned professionals with extensive experience in post-project support, emphasizing practical skills and proactive strategies. Through hands-on workshops and interactive sessions, participants will gain the tools they need to ensure asset longevity, performance, and client satisfaction.

For comprehensive training on sustaining asset performance and delivering client value, trust Pertecnica Engineering’s expertise in Post-Handover Support and Maintenance!